DELIVERY POLICY

Delivery areas:

  • Most of the Klang Valley areas.

Delivery times: 

  • Every Monday to Saturday (except for Public Holidays unless otherwise stated)
  • From 10.30am - 4.30pm
  • Team Kaizen will contact you and confirm your deliveries with you 1 - 2 days before the delivery

Delivery lead time:

  • For purchase of sofa: usually takes 10 - 14 working days (Klang Valley areas)
  • For purchase of sofa: usually takes 10 - 14 working days (Nilai, KLIA & Semenyih)
  • For purchase of office furniture: usually takes 10 - 14 working days

Delivery team:

  • Team Kaizen (Our Transportation)

Delivery charges:

  • Within Klang valley areas — RM80
  • Free shipping for orders more than RM3,000

Self-pick up:

  • No delivery charges for customer self-pick up at our store
  • Kindly inform us 3 days before pickup your sofa order through whatapps 018-383 3911 to arrange for production (applicable for sofa purchase only)
  • Outside Klang Valley area may arrange your own transportation to pickup your order at our store  

Installation fee:

  • Installation fee is included (except for services outside our scope - eg. drilling service, built-in service & etc)
  • Additional charges applied for service outside our scope, kindly get quotation from our admin for additional service