DELIVERY POLICY

Delivery areas:

  • All KL areas.
  • Selangor areas (except: Sabak Bernam, Sekinchan, Tanjung Karang & Kuala Selangor)
  • All Melaka areas
  • All Negeri Sembilan areas
  • Johor areas (except: Pengerang, Lok Heng, Tanjung Sedeli, Kangkar Kambau, Kahang, Jemaluang, Mersing, Kampung Peta and Kampung Mawar)
  • All Penang areas
  • All Kedah areas
  • Perak (Only Taiping & Ipoh)

Delivery times: 

  • Every Monday to Saturday (except for Public Holidays unless otherwise stated)
  • From 10.30am - 4.30pm
  • Team Kaizen will contact you and confirm your deliveries with you 1 - 2 days before the delivery

Delivery lead time:

  • For purchase of sofa: usually takes 10 - 14 working days (KL, Selangor, Penang & Negeri Sembilan areas)
  • For purchase of sofa: follow our outstation date (Johor, Melaka & Perak)
  • For purchase of office furniture: usually takes 10 - 14 working days

Delivery team:

  • Team Kaizen (Our Transportation)

Delivery charges:

  • KL, Selangor, Penang, Kedah, Melaka & Negeri Sembilan areas — RM80
  • Johor & Perak areas — RM 100
  • Free shipping for orders more than RM3,000 (Other than Johor & Perak)

Self-pick up:

  • No delivery charges for customer self-pick up at our store
  • Kindly inform us 3 days before pickup your sofa order through whatapps 018-383 3911 to arrange for production (applicable for sofa purchase only)
  • Outside Klang Valley area may arrange your own transportation to pickup your order at our store  

Installation fee:

  • Installation fee is included (except for services outside our scope - eg. drilling service, built-in service & etc)
  • Additional charges applied for service outside our scope, kindly get quotation from our admin for additional service