DELIVERY POLICY
Delivery areas:
- All KL areas.
- Selangor areas (except: Sabak Bernam, Sekinchan, Tanjung Karang & Kuala Selangor)
- All Melaka areas
- All Negeri Sembilan areas
- Johor areas (except: Pengerang, Lok Heng, Tanjung Sedeli, Kangkar Kambau, Kahang, Jemaluang, Mersing, Kampung Peta and Kampung Mawar)
- All Penang areas
- All Kedah areas
- Perak (Only Taiping & Ipoh)
Delivery times:
- Every Monday to Saturday (except for Public Holidays unless otherwise stated)
- From 10.30am - 4.30pm
- Team Kaizen will contact you and confirm your deliveries with you 1 - 2 days before the delivery
Delivery lead time:
- For purchase of sofa: usually takes 10 - 14 working days (KL, Selangor, Penang & Negeri Sembilan areas)
- For purchase of sofa: follow our outstation date (Johor, Melaka & Perak)
- For purchase of office furniture: usually takes 10 - 14 working days
Delivery team:
- Team Kaizen (Our Transportation)
Delivery charges:
- KL, Selangor, Penang, Kedah, Melaka & Negeri Sembilan areas — RM80
- Johor & Perak areas — RM 100
- Free shipping for orders more than RM3,000 (Other than Johor & Perak)
Self-pick up:
- No delivery charges for customer self-pick up at our store
- Kindly inform us 3 days before pickup your sofa order through whatapps 018-383 3911 to arrange for production (applicable for sofa purchase only)
- Outside Klang Valley area may arrange your own transportation to pickup your order at our store
Installation fee:
- Installation fee is included (except for services outside our scope - eg. drilling service, built-in service & etc)
- Additional charges applied for service outside our scope, kindly get quotation from our admin for additional service