DELIVERY POLICY

Delivery areas:

• Most of the Klang Valley areas.

Delivery times: 

• Every Monday to Saturday (except for Public Holidays unless otherwise stated)
• From 10.30am - 4.30pm
• Team Kaizen will contact you and confirm your deliveries with you 1 - 2 days before the delivery

Delivery lead time:

• For purchase of sofa: usually takes 10 - 14 working days (Klang Valley areas)
• For purchase of sofa: usually takes 10 - 14 working days (Nilai, KLIA & Semenyih)
• For purchase of office furniture: usually takes 10 - 14 working days

Delivery team:

• Team Kaizen (Our Transportation)

Delivery charges:

• Within Klang valley areas — RM80
• Free shipping for orders more than RM3,000

Self-pick up:

• No delivery charges for customer self-pick up at our store
• Kindly inform us 3 days before pickup your sofa order through whatapps 018-383 3911 to arrange for production (applicable for sofa purchase only)
• Outside Klang Valley area may arrange your own transportation to pickup your order at our store  

Installation fee:

• Installation fee is included (except for services outside our scope - eg. drilling service, built-in service & etc)
• Additional charges applied for service outside our scope, kindly get quotation from our admin for additional service